Testimonials

Explore our video library for expert HVAC tips, service overviews, and customer testimonials. From maintenance guides to installation insights, our videos provide valuable information to help you make informed decisions about your heating and cooling needs.

Ricky was our technician today and he was professional, friendly and courteous. He made sure everything was clean. He asked if we had any question which was great because he wanted to make sure we knew everything we needed to know.

5
Don S
Customer

They were very attentive and courteous. The tech had a smile. It has been a nice experience so far. I like the fact that they do offer financing options and they gave me a discount…

5
Hilda J
Customer

Troy Henckel did a great job in consulting us on our best water heater options. Mr Julia who installed our water heaters did a high quality and professional job. He went above and beyond to get the job completed. Thanks.

5
Shepherd H
Customer

Don was prompt, friendly, and extremely helpful. His crew came right on time the next day, after picking up the item from the store, to get the new hot water heater set up.

5
Tara C
Customer

Water heater stopped working 7am. Went to Lowes Website, placed an order 730am, Mechanical Technologies contracts w/Lowes, ( customer doesn’t buy products no ) Lowes contracts Mechanical Technologies…

5
Tony A
Customer

We came across some unexpected damaged duct work in my home. After several quotes and options , Mechanical Technologies came and performed the work. Let me say that the attention to detail the staff…

5
Julian N
Customer
Google

The administrators were Very helpful in coaching me through the process in getting a new water heater installed. The installer was mindful and even though he ran into some complications he worked past night fall to make sure everything was done properly and up to code. I will definitely use them in the future and refer them to others.
Thanks guys!!

5
Mckinley C
Customer
Google

This company was great to work with. From the time I called them for estimate to time job was complete was 4 days, they had to run all new duct work and new heat and air on my house . Amazon company would recommend to everyone to use

5
Kenny P
Customer
Google

Mechanical Technologies did a wonderful job for me. I needed a new water heater after mine just started pouring water. There was no shut off valve on the water heater itself, so I had to turn the water off to my entire house. They were able to come give me a quote the same day (a Friday) and they installed the new one, along with bringing everything up to code, the next day (a Saturday afternoon) Thank you so much for bringing a tech out on a Saturday so that I could have water in my house again, on top of having hot water again! Alex came and gave me the quote. He was very knowledgeable and professional. The tech was also super knowledgeable and his work was so professional. I highly recommend Mechanical Technology!

5
Malojo E
Customer
Google

Excellent customer service, responded to questions quickly. Any question or barrier that came up they solved it immediately. Very nice clean up after they left you wouldn’t know they had been working here all day! Don was our sales person, Oscar, Jose, and Neff were the installers and all great to work with!

5
Maureen C
Customer
Google

We are very impressed with the technician sent to evaluate out HVAC system. Luis was very efficient and informative. He explained what needed to be done to correct our issues and investigated our choices in solving the problem with the Air conditioning.

5
Sheila B
Customer
Google

My technician did a very super job installing my water heater and removing my tankless water heater. It looks amazing. He did a very nice and neat job and I had a great shower this morning. 😊

5
Sue S
Customer
Google

Perfect installation. Timely. Neat and Courteous. This is my 3rd installation with the company. I trusted the brand they use and how professional the installation is. They don’t just leave wiring or cords hanging around. They vacuum up all the mess and don’t leave any trash on the premises. This is a company that I trust enough to recommend to others.

5
Tammy S
Customer
Google

Great service! Very professional and polite!
I’m very satisfied with the work that was done.

5
Tim M
Customer
Google

The Tech, Luis, was amazing, he checked the heating system thoroughly. This was the first time in 17 years that our heater was vacumed and we have service the agreement. It was very dusty. Luis advised that this should be done every time a tech visits the customer. I was very pleased that he was our Tech. I am going to request him. Thanks Luis!!

5
Estella R
Customer
Google

Very happy with professional water heater installation, including hauling away the old water heater, installing new one with all venting, drip pan, expansion tank, leak sensor, straps, etc. Reasonably priced.

5
Arslan U
Customer
Google

I was so very happy with the all the work and help the associate provided me. His estimate was so much lower than another company. The two installers who came to take out the old and replace with new were great. They said it would take 1 and one half hour to complete and I think it was less time. Everything is working great. Thank you!!!! I want to add that originally going to Lowe’s off Northern 2879 I was helped by associate Jackson at the help desk I rate him #10 as well as the associates from Mech Tech. Again thank you.I am a senior trying to exist.

5
Nancy H
Customer
Google

They arrived at the scheduled time. He worked fast & identified the problem immediately. He was done in 15 minutes but, still chatted the minimum amount + parts.

5
Maria W
Customer
Google

My down stairs furnace stop working right after a major snow storm hit Santa Fe. I found their advertisement from Lowels give them a call and before I knew it I had the furnace working . The repairman knew just what to do !! I’m definitely using this company for all of my furnace and air-conditioning needs. You should give them a call to!
Thanks again from a warm Satisfied customer.

5
PJ T
Customer
Google

I had a Nest thermostat that was frozen … the device would not respond at all, even with new batteries. I contacted Mechanical Technologies and they were able to schedule a technician. After running diagnostics it was determined that the unit had completely failed. Did not have the same Nest model on his truck but was able to get a replacement at the local supply shop. Had new Nest installed and connected to my WiFi in about 30 minutes.

5
David S
Customer
Google

Very professional only issue was allowing my neighbors homeless friends that live on their porch to take old waterheater from my yard. I do not want those people next door on my property. Other then that I love my new waterheater.

5
Glenda C
Customer
Google

WOW! Very Professional. Was having trouble with some mini-splits and the company that installed them was unable to repair them so after contacting the manufacturer, I called Mechanical Technologies and now 6 of the 7 units are running. I anticipate the last one will be fixed soon. These people are very professional, response time is great and price is reasonable. Highly recommend.

5
Fern L
Customer
Google

I’ve always had a positive interaction with EP Mechanical. I had EP Mechanical install my system back in 2018 and are responsive to my needs whenever I call in an issue. WIll recommend to anyone. Thanks for all you do.

5
Ruben A
Customer
Google

After having no luck with 3 previous plumbers including a $400 non fix we had a hard time having somebody come out timely. I called Mechanical Technologies and they came out to perform the estimate same day. Troy was very approachable and listened intently to everything I said and was good at answering questions. They gave me a same day estimate and had me scheduled and parts ordered before Troy left. I hope the replacement water heater goes as smooth.

5
Rene C
Customer
Google

The technician was exceptional and extremely helpful and professional. Most importantly he was honest and saved me a great deal of expense! Would definitely use this company again.

5
Chuck
Customer
Google
Sid was very prompt and extremely polite.
His technical expertise lead him to a quick diagnosis. Thank you, Sid.
5
Michael L
Customer
Google

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Areas we serve

We serve residential and commercial businesses in El Paso and the surrounding areas including Horizon City and Sunland Park.

Residential

If you’re having trouble with your HVAC unit at home or at the office, we are fully equipped and certified to service residential units and commercial units.

Emergency

Our technicians are available 24/7 for emergency services.

Commercial

We offers maintenance contracts to ensure you don’t forget to provide your systems with the necessary maintenance and servicing.